canine Walking

• Cleaning Protocols: We adhere to the highest cleaning standards. All equipment we provide during walks is cleaned thoroughly. Water bowls used go through a wash and sanitation process.

• Safety: We use safe, professional equipment. If equipment provided by the owner is deemed dangerous or unsafe, we will provide our own equipment during the walk at no additional cost. If a dog shows signs of aggression, walking will stop promptly and the owner will pay for the duration.

• Service Area: All services are provided almost exclusively within our Woodford County, IL area, ensuring focused and personalized care for our neighbors.

• Vaccinations: For the safety of all pets, dogs must be current on Rabies and DHPP/DA2PP (Distemper, Hepatitis, Parvovirus, Parainfluenza) vaccines.

  1. 1. 1. • Consultation: All initial consultations are handled online via email to assess your pet and provide a detailed price quote before the appointment. This ensures transparency and helps us prepare for your pet's specific needs. To get a consultation, email us with the title: Walk Consultation.

           • Satisfaction Guarantee: We pride ourselves on clear communication. If, for any reason, we cannot meet your specific walking request during an appointment (like route), we will let you know and offer a $10.00 discount off the final bill for the inconvenience.
             
             

· Surcharges & Fees ·

The following fees may apply if your pet requires additional time and care:

• Special Handling Fee: A $10.00 - $25.00 surcharge for aggressive, difficult, or highly anxious dogs that require extra time, patience, or safety precautions.

• Cancellation/No-Show Fee: $20.00 will be charged for appointments canceled with less than 10 hours' notice.

  • 1. 1. 1. • Timing: We schedule appointments with specific dates and sometimes combine appointments. All services are performed at the animal’s pace. Timing varies depending on comfort, behavior, and environmental factors. No exact finish times are guaranteed.